Our support staff
stands up for you.

Customer relationships are at the heart of our philosophy. They have a direct impact on our brand’s mission and values. Connections build customer trust and loyalty. They also strengthen company culture and boost morale.

Clients crave a personalized experience. They want us to understand their needs. So we empower our front-line agents with the ability to proactively resolve customer issues.

A recent Qualtrics XM Institute study found that $4.7 trillion in global sales are at risk from bad customer experiences every year.

That’s why we generate more than electronic data. We foster an enthusiastic team that’s focused on your needs. Meeting those needs is what sets us apart from our competition.

Think of us as your own personal EDI department. Customers know our support staff on a first-name basis. They’ve learned we never leave a customer stranded. That’s how we build relationships.

We foster an enthusiastic team that’s focused on your needs. Meeting those needs is what sets us apart from our competition.

EDI Options has done nothing but go beyond and above our expectations. They made the integration of getting setup with EDI simple and painless. Their customer service is knowledgeable and responsive to all questions that arise. As a first time user of EDI, EDI Options has helped us onboard many different customers with ease. We would absolutely recommend EDI Options!
Alyssa – Owner/Operator