Who we are

Our Mission

To globally provide top of the line business support with hard work, integrity and reliability.
We help customers exceed their expectations by making their needs our first priority.

Once upon a time…

In the 1990s, EDI tools were just not cutting it. Our founders, Neil and Greg had lots of experience in the retail distribution world. Their dissatisfaction with existing EDI tools nurtured a crystal clear mission in their minds. Develop something quite different. Provide an EDI service that any customer would find nothing short of outstanding.

That’s how EDI Options was born. It was 1992 and working out of an extra bedroom in Oceanside, NY the partners founded a boutique-style EDI service. They fostered the service by developing intuitive software that made the EDI process easy and non-technical.

It seems people like simple solutions because word spread quickly. Our little company grew fast.

The digital scene in 1992 was the “wild west.”

We were a year away from the first web browser and fax-modems were the tool of the day. So all our work was done locally.

As part of our EDI service, we delivered

EDI testing

Hands-on training

Software setup

Connectivity to and compliance with any retail partner

EDI Options provided these services long before it became fashionable. We were the company you could talk to, the business to help you link your EDI with accounting and distribution. We were the team that was always about service first.

We still are!

30 Years

Decades Later

We’ve grown into an international operation with a worldwide customer base. The EDI OptCenter hosts our supremely clever EDI management tool. And the addition of Ecommopt allows us to extend our unique tools beyond EDI to manage all ecommerce marketplaces.  Modern communications and connectivity allow us to provide that same boutique service that made us special when we launched decades ago.

EDI Options continues to grow but we maintain a small company culture. Ours is a philosophy that remembers the mission: EDI service that every customer finds nothing short of outstanding.

1993
First Jewelry Customer signed—Weindling International
1994
Relationship established with Wise Choice Software’s RightClick
1997
First formal office opened in Stony Brook University’s High Tech Incubator
2000
Strategic Relationships established with EDICT Systems’

Formula 1 product and AT&T Network Services

Relocate to new HQ
on the outskirts of NYC in Garden City Park

Powerful relationship with Diaspark Jewelry Software begins

Deploys first branded EDI product—The Dotte System

Strategic relationship established with ProfitKey Manufacturing Software
2002
Founding members of the Long Island Software and Technology Network
2005
Strategic relationship established with CLEO communications products
2007
EC Gearbox expanded into warehouse, shipping and integration management
(Learn more)
2010
250th customer is signed
2011
Safety Suite protection and offsite backup product introduced
2012
Inks worldwide retail agreement managing hundreds of EDI partners
EDI OPTIONS MARKS ITS 20TH ANNIVERSARY!
2013
New expanded headquarters in Mineola, NY
2015
Relationship with global retailer, Sterling Jewelry established

Specialized Direct to Customer systems are born
THE WEB BASED PORTAL FOR EDI: THE OPTCENTER IS RELEASED
(Learn more)
2016
500th Customer Signed!
2017
Special Services division unveiled.

Named exclusive EDI service provider for Macy’s China
EDI OPTIONS CELEBRATES THEIR 25TH ANNIVERSARY
(Learn more)
2018
Named development partners with Sage products

OptCenter expanded to provide POS analytics
2019
Jim Lutz celebrates 20 years as the EDI Options’ support manager!

EDI OptCenter introduces “Limitless Integration” services
2020
Home office expansion to accommodate our growing family
2021
Company converted to 100% remote work due to Covid-19

Initial development of eCommOpt designed to serve companies doing at home delivery
2022
Company transitions to 95% remote operations

eCommOpt made available to its inaugural customer serving Shopify and Amazon

Enhancements to the EDI Options network provide 5x the prior capacity

Our employee team expands with members located in 5 states across 3 time zones.
INTRODUCING eCommOpt THE WEB-BASED PORTAL DESIGNED FOR ONLINE MARKETS
(Learn more)