EDI Options: Setting the Standard in EDI Services Since 1991
How EDI Options sets the standard for EDI services, surpassing the competition in quality and results.
It’s never been more important to have a supply chain that works for you. While many companies rely on outdated or outsourced EDI systems, these off-the-shelf solutions often fail to address the unique needs of particular industries.
As a leader in Electronic Data Interchange (EDI), and serving a growing client base spanning over 13 countries, EDI Options brings over three decades of experience to bear on some of the biggest logistics challenges faced by modern businesses.
Decades of Innovation and Personal Service
EDI Options was founded with a clear vision: to develop an EDI service that customers would find nothing short of outstanding – and solve their biggest frustrations to create a frictionless experience for their teams and customers.
Drawing from their extensive experience in retail distribution, founders Neil and Greg started the company in 1992 from a
bedroom in Oceanside, NY. Their humble start was built on customer commitment and software expertise – and that dedication led to fast growth.
At the heart of EDI Options’ success lies an unwavering commitment to personal service. When many companies opt for automated responses and chatbots, EDI Options takes a refreshingly different approach.
Our team of experts works closely with each client to develop customized EDI solutions that offer efficient and effective support for their unique part in the supply chain. Each EDI Options client is assigned a dedicated support representative, fostering a relationship built on trust and familiarity. This personal touch ensures that when issues arise, they’re resolved quickly and efficiently by someone who truly understands the customer’s needs.
Experience and Efficiency Leads Your Project
Despite growing into an international operation with a worldwide customer base, EDI Options balances between being large enough to handle complex challenges – and small enough to offer personalized, boutique-style service.
Best of all, our globally connected network is fluent in all dialects of data transfer, supporting ANSI EDI, EDIFACT, XML, API, and custom exchanges. This versatility ensures that no matter what data format a client needs to work with, EDI Options has them covered.
Strong Partnerships for Seamless Integration
We believe in the power of client relationships – which is why we’ve handpicked the best technology partners to work with. This allows us to seamlessly integrate our EDI solutions with existing software and systems, eliminating any disruption or downtime for your business.
From Amazon to Zales, we help our customers work efficiently with their business partners. EDI Options is often called upon by retailers to test new requirements before they’re generally released, ensuring their clients are always ahead of the curve.
Discover Our Commitment to Customer Success
EDI Options’ “service first” culture is evident in every interaction. That’s why when you contact us, you’ll find a team of experts who are ready to step in and guide you through every step of the EDI process.
Are you ready to experience the difference that comes when technical expertise meets a human touch? Our unique approach, extensive experience, and comprehensive service offerings make us the ideal partner for businesses looking to optimize their data exchange processes.
With EDI Options, clients don’t just get a service provider – they gain a trusted partner committed to their success, just as they have been since 1991. Let’s start the process of streamlining and simplifying your EDI operations today!
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EDI Options’ Suite of Services
A globalized world requires a global perspective. EDI Options doesn’t stick with one-and-done solutions. Our EDI services span the breadth of the biggest industry pain points and are customizable to your industry needs:
- EDI OptCenter™: A cloud-based portal developed over decades to help businesses master transactions quickly and easily. EDI OptCenter™ allows users to collect, manage, and distribute every transaction, customizing the handling according to specific needs.
- eCommOpt: A specialized tool for direct-to-consumer fulfillment, connecting businesses with thriving marketplaces like Shopify, Google Shop, and Amazon. eCommOpt simplifies the process of handling orders and provides real-time reporting.
- EDI OptExchange: Our newest offering provides fully automated processing and unlimited options for trading retail and online transactions. EDI OptExchange integrates directly with your existing accounting and fulfillment operations.
These are only the beginning of the services that come with an EDI Options partnership. As a client-first company, every project is designed from the ground up to discover and implement the perfect solution for your growing business.
