All it takes is a service call to your cable or internet provider to witness a perfect example of the state of decline in customer service we are all experiencing. Usually a maze of automated menus, mandatory self-help procedures, and several minutes of patience are required just to have a hope to connect to a…
The retail world has been turned on its head during the current global pandemic and has created huge unknowns when we look to the future. There does appears to be a light at the end of the tunnel for the retail industry. Cracks in some of the retail industry segments have become more noticeable…
Trending for quite a few years already, retail brands have created online shopping options and some have even transitioned fully to online shopping closing their physical stores. Recent events have furthered the march toward online shopping even more than ever. eCommerce is thriving today, and even with our new reality most consumers still want…
Even though many diverse techniques for trading online orders have emerged in recent years, the concept of the Dedicated EDI Network (EDI VAN) is still as meaningful as ever. Always the backbone of retail e-Commerce trading, EDI VANs have evolved well beyond handling traditional EDI documents and have become full-blown e-Commerce Networks with very diverse…
In the last 12 months, Google, Facebook and Instagram have joined the traditional online selling centers of Amazon, Shopify and WalMart, opening up tremendous new opportunities. The growing popularity of online marketplaces has provided retail vendors great new opportunities for marketing their goods. E-commerce selling has been the one growing opportunity for vendors that want…
However limited, business is still being conducted. We have always seen our role as being totally at the service of our customers. As a company whose product is technology, it was a straight line for us to move from in-office to at-home operations but we know it is much more challenging for some of our…
Long island is experiencing strong growth, a trend that is expected to continue for the next year and beyond. A recent survey conducted in the counties indicated that businesses are optimistic and they expect to record good performance forecasting positive growth in the next six months. For them to meet the increased demand, they need…
EDI is a technology for exchanging business transactions with key trading partners. QuickBooks is an accounting product used by businesses to manage those business transactions. Business owners use this powerful software for invoicing (their customers), tax filing, paying bills, generating reports for business updates and more. QuickBooks offers powerful solutions that work great for single…
Great partnerships start with Great Opportunities Cruise Season started off with a bang this year as multiple customers contacted us about EDI with Starboard Cruise Lines. With a short, holiday season deadline to get Starboard Cruises EDI enabled, many vendors looked to us to get Starboard cruises EDI…
With panic in their voices, they called us. The holiday season was in full swing when our customers were notified. Kohls announced it was switching Direct to Consumer processing companies and the change was coming down like a hammer the day after Christmas. Facing the risk of the customer’s product dropping off the Kohl’s website,…
